KNOXVILLE, Tenn. — The Knoxville Police Department has announced the launch of its Real Time Information Center (RTIC) along with a new community partnership initiative called “Connect Knoxville.”
The RTIC, housed at the city’s Public Safety Complex, is now operational on a limited basis and is designed to improve response times and investigative capabilities by giving officers access to live and recorded video feeds.
The system brings together a network of cameras, including public cameras and privately owned cameras that are voluntarily registered or integrated. Officials say the technology will support patrol officers responding to calls, detectives working cases, and public safety efforts during major events or emergencies.
Currently, the RTIC is staffed by one sergeant and two full-time specialists, with plans to add more personnel. It is operating five days a week and will expand as the program grows.
As part of the initiative, KPD has installed 10 city-approved cameras across Knoxville. Locations were selected based on infrastructure and an analysis of police call data. These cameras are clearly marked and intended to be visible.
The Connect Knoxville program allows residents and businesses to participate in two ways:
- Camera Registration: Share contact information and camera locations with police for quicker access to footage after a crime
- Camera Integration: Allow live access to cameras during emergencies through a secure system
Participation is voluntary, and users can choose how and when their cameras are accessed.
KPD officials say the goal is to strengthen community partnerships and improve public safety across Knoxville.
Residents can learn more or sign up at connectknoxvilletn.org.
