The scammers mimic KUB’s number on caller ID and say they are with KUB and threaten customers with utility disconnection unless a balance is paid.
If KUB contacts you, KUB’s main phone number, 865-524-2911, will not appear on the your caller ID.
To identify a scammer there are several things you can be on the lookout for: The caller threatens to proceed with the disconnection within a specific time frame. The caller requests payment via prepaid credit cards.
KUB says, if possible, get the name and number of the caller. If you have any questions about your account status or if you feel you are the target of a scam please contact KUB.