How Project Help Assists Those in Need During the COVID-19 Pandemic
Project Help is an emergency energy assistance program that assists people in need living within the KUB service area, regardless of the energy source in their home. Project Help is committed to helping customers who need financial assistance on their utility bills due to circumstances related to the COVID-19 pandemic. As part of Project Help’s efforts to assist during this time, and in addition to KUB assistance measures already in place, Project Help is relaxing its income requirements, and more funds are becoming available to customers impacted by the current economic effects of COVID-19. If you have been financially impacted by the COVID-19 pandemic and are unsure of your applicability to receive Project Help funds, please contact the Knoxville-Knox County Community Action Committee (CAC) Energy and Community Services line at 865-637-6700.
Project Help depends solely on contributions from the community. KUB collects Project Help donations and CAC distributes them to qualifying families and individuals. All administrative costs are paid by KUB and CAC. One hundred percent of all funds collected go directly to help people with their heating bills. Please consider donating through the means detailed below.
How to Donate
Donate to Project Help in the following ways:
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Visit Food City or Home Federal Bank Jan. 8-Feb. 5
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Set up a recurring monthly donation using the form here or on the back of your paper bill.
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Make a one-time donation if you pay your KUB bill using the one-time bank draft option, SelectPay. In the bill-pay process, click the box that says “Add a one-time Project Help donation.” *If you pay your bill using AutoPay, you can not make a one-time donation online.
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Make a one-time donation by visiting a KUB payment kiosk at no charge.
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Make a one-time donation by mailing a check payable to Project Help to P.O. Box 59017 Knoxville, TN 37950
Project Help of East Tennessee, Inc. is a 501(c)(3) charitable organization, and donors receive an annual contribution letter for tax purposes.
How to Apply for Assistance
Contact the CAC at 865-637-6700 to see if you qualify for emergency assistance through Project Help or the Low Income Energy Assistance Program.
CAC Neighborhood Center- Zip Code Service List
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CAC South Center 522 Maryville Pike Knoxville, TN 37920 Fax:865-609-7035 577-7591 |
37920 37853 |
All areas South of Tennessee and French Broad Rivers Rockford (Knox County Only)
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CAC East Center 4610 Asheville Hwy Knoxville, TN 37914 Fax: 865-637-3641
546-5125 |
37709 37764 37721 37754 37779 37806 37807 37871 37914 37915 37917 *37918 37924 37927 37938 |
Blaine (Knox County Only) Kodak (Knox County Only) Corryton Heiskell Luttrell Mascot Maynardville Strawberry Plains
*East of Broadway inside Knoxville and Halls/North Knox County
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CAC West Center 2247 Western Ave Knoxville, TN 37921 Fax: 865- 637-3376
524-3345 |
37772 37830 37849 37902 37909 37912 37916 *37918 37919 37921 37922 37923 37931 37932 37934 |
Lenoir City(Knox County Only)
Oak Ridge(Knox County Only) Powell Middlebrook Pike area Norwood area Fort Sanders area
*West of Broadway inside Knoxville
Concord
Karns Hardin Valley area
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***Staff Please Note*** This is a suggested list of where applicants should go based on their zip code to request assistance with rent, mortgage and utilities. If an applicant presents at a Neighborhood Center in person, they should be served at that location and not sent to another center. This list can be used for anyone calling in for assistance so that they can be directed to the Neighborhood Center closest to them.
